Managers today are challenged with meeting their
organization’s strategic outcomes and associated benefits. The SRS Strategic
Outcome Management service (SOM) introduces the dynamic business processes,
governance structures, and tools that allow you to actively manage and
effectively control the interdependent horizontal and vertical dynamics of your
organization, continuously align your strategy with your clients’ and
stakeholders’ needs, and steer execution of your strategy down to the
operational level.
Whether the desired outcome relates to, or rather drives
an external or internal service delivery relationship, transformational
initiative, a project or a program, the SRS SOM helps you introduce the new
dimensions of management structures, processes and tools to achieve the outcome
and harvest associated benefits.
All SRS professional services
offerings, processes and solutions have been built around a single core
philosophy – continuous alignment. Continuous alignment is at the centre
of everything SRS does, every service it offers, every solution it develops,
and every piece of advice it provides.
At the core of the SRS continuous
alignment philosophy is the awareness born of experience that no matter how
well the business or program is conceived, planned or managed, it must be
designed to ensure that the expected deliverables and benefits will remain
continuously aligned with the changing business and policy objectives,
priorities and strategies of the enterprise, its business partners and
stakeholders throughout the lifecycle of the project or program.
Continuous alignment, however, does not occur
spontaneously within organizations, let alone between organizations. It
requires the collaboration of management, staff and stakeholders, working
together within a common framework, with a common set of processes and tools,
toward a common purpose.
This SRS philosophy is embodied in the SRS Outcome &
Benefits Realization (OBR™) model. OBR™ is an inclusive, collaborative
management framework that embraces alignment as a change-causing agent
throughout the initiative lifecycle. In addition to the vast number of market
ready methodologies available, OBR™ introduces four new dimensions and
fundamental changes to how we think about – and implement – programs, projects,
internal or external relationships or strategic transformations and
modernization initiatives:
Benefits Management – Methods for channeling
management attention and processes on harvesting of the expected benefits of
the initiative. Benefits Management is centered on the identification of and
alignment with Benefits Realization Factors (BRF®). BRF® are the key elements
that must be enabled by the initiative, program, project or relationships to
assure benefits realization.
Governance, Accountability and
Performance Management (GAPM®) – A framework and a management model to facilitate effective
Management of programs, projects and business relationships for the purpose of
continuous alignment with benefits realization goals.
Collaborative Convergence™ – A methodology and processes for
causing collaboration and convergence among stakeholders including diverse
stakeholders with competing interests.
Strategic Relationship Based Model
(SRbM®) – A
methodology, processes and tools for effective planning, sourcing, management
and continuous alignment of required business relationships – both internal and
external.