Despite industry’s best efforts to modernize and “professionalize” project management, sourcing practices and service delivery methods, 70% of significant projects continue to fail to achieve their objectives as envisaged at the outset. The problem as we see it is that traditional management frameworks, program, project and relationships & service management methodologies fail to address the dynamic nature of the initiative at hand – whether the initiative is a major transformational project, public-public or public-private partnership, or multi-stakeholder program.

 

The solution lies in what we call “continuous alignment” . It is the missing piece. At the core of the continuous alignment philosophy is the awareness, born of experience, that no matter how well conceived the business or program vision or strategy, no matter how thoroughly planned or well managed the program, it must be designed to ensure that once a strategy has been adopted, the implementation and expected deliverables and requirements will remain continuously aligned with the changing business and policy objectives, priorities and strategies of the enterprise, its business partners and stakeholders, as these evolve and change over time. Nowhere is continuous alignment more critical than when the project requires significant partner and/or stakeholder collaboration, consultation and convergence.

 

SRS provides an outcome centric methodology and a set of services and processes for effective planning and implementation management of projects which include:

 

1.       Vision & Strategy Development

2.       Facilitation & Convergence Services

3.       Industry Scans

4.       Feasibility of COTS Based Solutions

5.       Feasibility of Service Based Solutions

6.       Feasibility of Outsourcing or ASD Options

7.       Value Proposition Development and Alignment Services

8.       Benefits Realization Assessments

9.       Business Case Development

10.   Audit and Compliance

11.   PPA/EPA/MB20 Submissions

12.   Strategic Sourcing and Procurement

13.   Stakeholder Consultation and Convergence Services

14.   Dynamic Risk-Reward Models Development and Implementation

15.   MOU Development and Implementation Management

16.   Service & Level Definition and Operations Management

17.   Design/Implement Governance Structure and Processes

18.   Design/Implement Performance Management Processes and Tools

19.   Continuous Alignment Management

20.   Tools for Performance and Service Management

 

The SRS service solutions are provided within an overall methodology designed to:

1.       Provide Outcome & Benefits Realization Assurance – A process that channels energies towards achieving and outcome and harvesting expected benefits, not only during the transaction period (the “project” phase) but on an ongoing basis.

2.       Enable Benefits Realization Factors and allow for dynamic maximization of benefits potential.

3.       Faster reach of expected benefits – A process that has built in methods for identifying possible outcomes early within steps or phases.

4.       Ensure avoidance/mitigation of the structural risks. The process facilitates or enables the identification, internalization, and management of structural risks.

5.       Ensure business arrangement flexibility based on full understanding and disclosure. No hidden agendas. Mutual value exchange.

6.       Deploy Dynamic Governance for active management. A process that directs the parties towards building relationship management and governance models that facilitate active, focused and relentless management.

7.       Identifies Relationship & Service Management requirements from an Information Management, people, processes, partners, products and services perspective.