Public sector leaders are challenged today more than ever with mobilizing high-performance organizational capabilities, management expertise and operational effectiveness to meet increasing public expectations and stakeholder demands. They understand the need for high-performance organizations to define outcomes and focus on results, to ensure that performance is measured, that risks are managed, and that clients are served in a way that supports and reinforces public accountability and citizen-centric values. Yet, somehow, despite the best of intentions, critical projects and program delivery initiatives repeatedly continue to fail or to fall short of their animating vision and objectives.

 

New program strategies or business models that sounded so good in theory fail to produce the desired results in practice. The objectives are clear enough:  “Define your outcomes and focus on results”. But all too often successful execution is elusive, even when implementing leading edge project management models such as PMBOK ® , ITIL ®, SEI’s Capability Model, etc. Something is missing. We believe the missing piece is strategic management and alignment.

 

By  “strategic management and alignment” we mean management that is active and dynamic; that recognizes the need for vertical and horizontal integration of governance and operational functions and processes; and that proactively manages change through the continuous co-ordination, adjustment and synthesis, i.e. alignment, of management and operational resources, capabilities and processes throughout the full lifecycle of the program or project to realize the desired benefits.

 

While most mature project management systems recognize “Change Management” as an essential project management discipline, change management is a lagging process that captures change requirements identified by the parties, often in reaction to intentional or unintentional changes in scope, strategies or priorities. It captures and documents change and operates as a form of “course correction” after the fact; it does not actively manage or align change as change occurs in real time to ensure uninterrupted performance or delivery.

 

The SRS Strategic Management & Alignment Service (SMAS ™) delivers the dynamic business processes and governance structures that allow you to actively manage and effectively control the interdependent horizontal and vertical dynamics of your organization, continuously align the strategy with clients’  and stakeholders’  needs, and steer execution of your strategy down to the operational level.

 

Whether the demand is for organizational transformation, complex systems acquisitions or upgrades, or results-focused Alternative Forms of Delivery to meet increasing customer expectations, SMAS ™  is for you.

 

SMAS ™  deploys the SRS Outcome & Benefits Realization (OBR ™) model, adopts a portion of the Centers of Excellence (CoE) model of British “Office of Government Commerce” OGC and incorporates SRS’  core philosophy of continuous alignment with two of SRS’  leading proprietary technologies, i.e. SRM ™  and GAPM ®. SMAS ™  enables & facilitates proactive management of the strategic direction of the organization by:

 

1.       Aligning organization resources, capabilities and service delivery strategies to organizational vision, objectives and priorities;

2.       Enabling continuous alignment of dynamic, complex programs and projects with changing strategic direction, risk allocation and desired benefits;

3.       Facilitating active portfolio management, resource allocation and prioritization, within and/or across projects, programs & service delivery organizations

4.       Providing real-time, continuous management and evaluation of performance, accountability & benefits throughout all phases of the program or project lifecycle;

5.       Ensuring alignment of program and/or project objectives, scope and deliverables with the organization’s investment strategy and priorities, as these change over time;

6.       Aligning accountabilities, responsibilities and decision-making authorities with changing program objectives, organizational maturity and approval requirements.

 

SMAS ™  brings visibility to the interrelationships and interdependencies within and across organizations and unifies these relationships through its proven business processes to provide consistent strategic oversight, scrutiny, and decision-making intelligence to project or program managers, departmental managers, and senior executives alike. It enhances and extends the underlying premises of proven Strategic Management practices adopted by leading Government Administrations around the world to offer a pragmatic approach to implementing continuous alignment within your organization.