Leading the Way in Health Innovation
Healthcare is a complicated
business; one in which multiple stakeholders, aging demographics and
constrained funding fuel the need for new ideas and innovative strategies for
meeting growing demands on healthcare resources. Essential to the success of
innovation in the healthcare system is the thoughtful development and
implementation of effective strategies and tools that continually align the
needs of stakeholders with users/clients needs and foster the successful adoption
of innovation.
The SRS Health Sector Services
Practice is a leader in the development, implementation and evaluation of
effective healthcare strategies that meet the growing demand for healthcare
services across Canada. Working with Governments, hospitals and other
healthcare stakeholders, SRS has developed proprietary processes to allow its
clients to embrace innovation and succeed in the ever changing landscape in
which they operate. To this end, SRS has developed three key healthcare service
offerings, tailored to the unique needs of healthcare stakeholders: Strategic
Health Management Services, Relationship and Service Management and Strategic
Sourcing Services.
Strategic Health Management Services
SRS’ Strategic Health Management
Services have been designed to provide structured processes and expert counsel
to healthcare organizations. Based on the SRS Outcome and Benefit Realization
Model (OBR ™ ), Strategic Health Management Services are designed to
facilitate organizational modernization/transformation, while ensuring that the
organization doesn’t lose sight of the desired outcomes or benefits.
Collaboration is a must in today’s
healthcare sector. SRS utilizes its Collaborative Engagement Process (CEP ™ )
to introduce dynamic business processes, governance structures, and tools that
allow you to actively manage and effectively control the interdependent
horizontal and vertical dynamics of your organization, continuously align your
strategy with your clients’ and stakeholders’ needs, and steer execution of
your strategy down to the operational level.
Healthcare is a relationship
business. Managing these relationships is therefore critical to success. Whether
it is an MOU with your IT department, a Service Level Agreement with a Shared
or Common Service organization, or a complex business arrangement with an
external service provider, doing it right delivers results and maximizes
benefits realization potential.
From the idea to
achieving expected outcomes, SRS’ Relationship and Service Management Practice
(RSMP) offers unique methodology, products and tools (SRS SourcingWorkbench ™)
that allow organizations to establish or re-invent their business
relationships, their Service Agreements and the methods through which those are
formed, managed and evolved.
SRS professionals help you
re-define your existing relationships or create new relationships via a 5-step
proprietary and proven process evolved through many years of experience in
creating and managing Client-Service Provider relationships. The process
focuses on enabling the factors for success while avoiding and/or mitigating
the structural risks and is supported by the SourcingWorkbench ™, SRS’
automated Relationship and Service Management Module which provides end-to-end
information management of relationship formation & management as well as
service provision management spanning all phases of planning, transition and
ongoing operation.
SRS has a wealth of experience in
developing, sourcing, implementing and evaluating strategic frameworks for the
integration of healthcare services, providers and technologies. This experience
comes from its health professionals and has been developed and refined through
numerous high profile strategic engagements which include:
1.
Province of Ontario – eHealth Vision and Strategy
2.
MOHLTC
Electronic Health Record/ECHIN strategy and business plan
3.
MOHLTC eHealth
LHIN – Stakeholder Engagement Strategy
4.
Province of Ontario – Electronic Health Record
Sourcing Strategy and Business Case
5. South East LHIN – Electronic Health
Record Sourcing Strategy and Business Case
6.
Eastern Ontario – CareConnect Telemedicine
Strategy for Champlain and South East LHINs
7.
Ontario HIV Treatment Network – Electronic
Health Record Strategy