Core to the “Continuous Alignment” philosophy is the deployment of operational management frameworks that allow stakeholders and organizations to proactively align with program or customer needs, improve customer services and lower program risk. SRS dynamic Governance, Accountability and Performance Management (dGAPM ®) framework is a set of processes, management structures with defined roles and responsibilities.
Key features of dGAPM ®include:
Collaborative
Relies on collaboration to achieve results – Stakeholders work together to realize mutual benefit.
Dynamic
Promotes and responds to change. All aspects of the project or operation and its output are assumed to be in flux and will experience change at one time or another. It assumes that the project or relationship scope, deliverables, services, products, pricing, risk & reward allocation (if any) is required to be understood at all times, however it is not fixed and may change in accordance with an alignment process as part of the overall governance model.
Outcome-centric
Focuses and channels Stakeholder energies on the achievement of a desired outcome and harvesting of benefits. The outcome and benefits are also dynamic and managed through the alignment processes.
Adaptable
Can be applied to almost any type of major project, operation entity, outsourced function or relationship and can be implemented prior to a sourcing process, or as part of a sourcing process. In many cases, we have been able to establish dynamic governance well into the steady state operational phase of a project.
Active
Forces active tactical and strategic management and alignment practices to define or re-define the existing culture. It implements structures to facilitate the strategic management and alignment on an ongoing basis.