The Ultimate Relational Contracting Model Primer by Andy Akrouche
I was recently asked a question regarding Futuresourcing™ in terms of developing an effective contract governance model. Specifically, what is the best way to structure a contract to ensure that the desired results are achieved when neither the buyer nor the supplier have had any previous experience with the required task. My answer was simple . . . Futuresourcing™ is an inherent part of all...
Read MoreThe Relational Divide: Why CGI HealthCare.gov experience reflects more about the contracting process than the company itself by Andy Akrouche
I read with interest the January 14th Wall Street Journal article “Accenture to Take Over Fixing HealthCare.gov Website” by Stephanie Armour, in which it was announced that CGI’s contract with the Federal U.S. Government would not be renewed. Even though the loss of the contract was small in terms of CGI’s overall revenue, what likely stings the most is the perception that blame for the...
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