Understanding The (New) Role of Relationships In Achieving Business Success

A recent international conference brought together senior buying executives, vendors and lawyers from around the world, to discuss solutions to the high rate of initiative failures. According to one study, more than 70% of all business arrangements fail to deliver the expected results.

What were the two key conclusions that came out of the conference in terms of reversing this trend? Building and managing strong relationships is essential to achieving desired outcomes for all stakeholders.

I would personally like to extend to you and your colleagues, an invitation to attend my Fall seminar on November 25th and 26th, 2015 on Relational Contracting and Strategic Relationships Management.

Held at the Courtyard Marriott in Downtown Toronto, this highly interactive and engaging 2-day seminar will equip participants with the know-how and skills to:

Gain a total system understanding of collaborative business relationships with an emphasis on outcome realization and change management;
Plan, source, establish, manage and participate in high performing collaborative business relationships;
Improve the performance of current arrangements such as MOUs, Agreements and Contracts; and
Establish the relationships & vendor management organization, and build its capacity to create a culture of collaboration and trust.

Discussions will cover two important classes of relationships:

Client-Vendor Relationships such as operations management arrangements, Alternative Service Delivery (ASD), Public-Private Partnerships (PPP), Commissioning, Outsourcing, Futuresourcing™, Major Capital Projects, and In Service Support (ISS) contracts; and
Intra-Public Sector Relationships such as Shared Services arrangements, Program Owner-Provider relationships, Transfer Payments and Intra-Municipal Agreements.